Goodalls Tailors/Messkitonline

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Help with Measuring

Our online service is trusted and recommended by personnel and regiments throughout UK and with over 120 Years of combined experience in military tailoring and 15 years successfully trading online, we have found our self measure service to be a truly reliable way for our customers to receive high quality made to measure garments at their convenience. Because we deal direct with our customers through our online service we are able to offer the premium quality tailored uniforms that British Army officers expect but with significant savings over traditional visiting tailors.

 

Self Measure

 

Our uniforms are all hand-made in our workshop in Yorkshire and we are confident you will not find a better service. Please follow the instructions carefully as measurements taken may not be the same as standard shop bought clothing.

 

Our extremely experienced team can usually spot any mistakes in supplied measurements and will contact you for clarification.

 

If you are still concerned about taking your own measurements and would like to visit us for measuring please call us on 0113 2889944 during office hours to make an appointment with us at our Leeds factory. There is a £20.00 surcharge for this service.

 

Your Guarantee

 

All our uniforms are covered by our 30 Day No-Quibble Guarantee* so in the unlikely event you are not completely satisfied with your uniform we promise to make any alterations you require free of charge within 30 days of receipt of your uniform.

* UK and BFPO only

 

Alterations Procedure

 

1. If you are not completely happy with your uniform please email us as soon as possible at sales@goodallstailors.co.uk. Please supply your original order number, name and address, along with details of the problem. It may be helpful to send us photographs to help us see the problem.

 

2. Upon receipt of your query we will contact you with details of how to return your garment to us. All garments must be returned within the first 30 days of receiving your order.

Payment Options

Credit/Debit Card

Pay direct using our secure payment facility. All major credit/debit cards accepted.

Secure payment facility is powered by Worldpay.

 

Pay Monthly

Order your uniform today and spread the cost over 3 months interest free.

We know how important it is you have your mess dress ready to wear when you need it and we know sometimes it's difficult to pay for everything up front. That's why we've made it easy for you to buy the kit you need today and pay for it over 3 instalments.

Typically this means we will arrange with you to take 3 consecutive payments with your nominated credit/debit card. To apply please select the monthly payment option during checkout. Please note this facility is only available for purchases of full mess dress over £300 and is available to UK and BFPO addresses only.

Shipping Options

Tailored Uniforms

Because our uniforms are hand cut and tailored to your measurements they take time to produce. So please be patient. We make every effort to despatch your kit as soon as we can. With the standard delivery option your kit will usually be dispatched within 3-4 weeks.

 

Priority Order

If for any reason you need your uniform sooner we offer a Priority option. With a Priority option your uniform will be placed on priority status. Your kit will usually be dispatched within 14 working days.

 

Courier Service

For made to measure items UK mainland we use a tracked courier service. Providing us with your mobile number at checkout means our couriers can notify you about expected delivery times. From despatch deliveries in the UK are usually within 2 days.

 

Delivery estimates for NI are normally 2-5 days from dispatch via Royal Mail Parcel Force (Insured).

 

Non Made to measure Items

We always aim to despatch orders within 2 working days. For safety please allow up to 5 working days for despatch. We will notify you if there is a problem processing you order.

 

BFPO Deliveries

Because of the special nature of the BFPO service we have no way to guarantee delivery dates once your consignment has been handed over to the BFPO service. The BFPO service has its own deadlines for holidays and special events. More information about BFPO schedules and deadlines can be found at the BFPO website.

 

Security

Goodalls tailors are committed to your security and all orders despatched by us are sent in unmarked packaging.

VAT Exemption

For orders shipping overseas through BFPO We are happy to refund any VAT paid upon receipt of a validated VAT form.  On receipt of your form we will make a full refund of all VAT paid on your order.

Returns & Refunds

For non-tailored items items We will accept the returns only if they are unopened and in their original condition. You must notify us of your intent within 7 days after the day you receive your order. A full refund will be made within 30 days from receipt by us of returned items. In the case of unwanted goods, we require our customers to cover the cost of returning items.

In the first instance always contact our sales department on +44 (0)113 2889944 or email sales@goodallstailors.co.uk

 

All made to measure tailored clothing is covered by our 30 day guarantee*.

* UK and BFPO only

 

Your rights to return goods are protected under the EU Distance Selling Directive which can be found at www.hmso.gov.uk/si/si2000/20002334.htm

Privacy & Security

Goodalls Tailors are committed to protecting your privacy. We use the information we collect to make shopping on this website possible and to enhance your overall shopping experience.

 

Controllers of personal information

Any personal information provided or to be gathered by goodallstailors.co.uk is controlled primarily by Goodalls Tailors, Butcher Lane, Rothwell, Leeds LS26 0DB United Kingdom and our online Credit Processing Agents.

 

How do Goodalls Tailors protect customer information?

As required by the UK Data Protection Legislation, we follow strict security procedures in the storage and disclosure of information which you have given us, to prevent unauthorised access. All identifiable information and credit transactions processed on this website are made through the latest secure encryption technologies. We do not sell, trade or rent your personal information to others. Only customers who give their permission will be added to our mailing list.

 

What information do we collect? How do we use it?

When you register, we need to know your name, e-mail & delivery address so we can process your order. We may request your Rank and Regiment so that we can send you the correct kit, neither your Rank or your Regiment or any other indicator of military status will be used in any correspondence or delivery except for BFPO deliveries.

We may also ask for your telephone number to enable us to contact you urgently if there is a problem with your order. For some deliveries this number may be given to our couriers in case there is a problem with your delivery.

 

Cookies

Cookies are used on this website to improve your user experience by enabling us to ‘remember’ you, either for the duration of your visit (using a ‘session cookie’) or for repeat visits (using a ‘persistent cookie’). These cookies are essential to allow the shopping functionality and to keep track of the contents of your shopping cart. They are also used after you have logged in to your account to facilitate personal functionality.  Anonymous data is also collected to track site usage and visitor numbers to enable us to better understand the needs of our customers and the performance of our website. Click here for a full explanation.

 

What to do if you don’t want cookies to be set

Some people find the idea of a website storing information on their computer or mobile device a bit intrusive, particularly when this information is stored and used by a third party without them knowing. Although this is generally quite harmless you may not, for example, want to see advertising that has been targeted to your interests. If you prefer, it is possible to block some or all cookies, or even to delete cookies that have already been set; but you need to be aware that you might lose some of the functionality of this website.

 

Your consent

By using our Web site, you consent to the collection and use of this information by Goodalls Tailors. If we decide to change our privacy policy, we will post those changes on this page so that you are always aware of what information we collect, how we use it and under what circumstances we disclose it.