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Temporary Closure Notice

Our workroom and Office we will be closed from 12th February. Orders taken from this date may not be processed until we re-open on the 26th February.

Delivery Address

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Updated BFPO postcodes can be found here

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Delivery Method

Voucher/Discount

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Terms of Sale

Made-to-Measure Items

By placing your order we accept your implied consent to begin the manufacture of your garment immediately and without delay, wavering your rights to cancel as set out in the EU Distance Selling Regulations section 13 (c). Full details can be found on our Returns and Refunds page.

General Terms of Sale

Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy.
We have made every effort to display as accurately as possible the colours and images of our products that appear at the store. We cannot guarantee that your computer monitor's display of any colour will be accurate.We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at anytime without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.
We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.

Accuracy of Billing and Account Information

We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.

Accepted Methods of Payment

visaMasterCardAmexDiscoveryDiners ClubJCB

Delivery Info

Security

Goodalls tailors are committed to your security and all orders despatched by us are sent in unmarked packaging with no military indicators used on packaging.

Tailored Uniforms

We use a tracked courier service for all tailored uniforms and larger items. Providing us with your mobile number at checkout means our couriers can notify you about expected delivery times. From despatch deliveries in the UK are usually within 2 days. Delivery estimates for NI are normally 2-5 days.

Small Items

Where possible smaller items are posted out with Royal Mail. We always aim to despatch orders within 2 working days. For safety please allow up to 5 working days for despatch. We will notify you if there is a problem processing you order.

BFPO Deliveries

Because of the special nature of the BFPO service we have no way to guarantee delivery dates once your consignment has been handed over to the BFPO service. The BFPO service has its own deadlines for holidays and special events. More information about BFPO schedules and deadlines can be found at the BFPO website.